GlobalSnap AI Limited (“we”, “us”, “our”) is a private limited company registered in England and Wales (company number [← insert your company number here]).
Registered office & postal address:
128 City Road, London EC1V 2NX, United Kingdom
Director: Redwan Reyadh
Email: hello@globalsnap.ai • Phone: +44 07821 722546
This policy explains exactly how we handle your data. We built GlobalSnap because we hated paying $1,000+ per language for screenshots — your privacy and ownership are non-negotiable to us.
Your screenshots are 100% private — guaranteed
- Nothing you upload is ever public, searchable, or visible to any other user
- We never use your screenshots or prompts to train any AI model (ours or anyone else’s)
- You own 100% of everything you create
- One-click “Delete everything” permanently erases all your data within 24 hours — we keep zero copies
1. Data we collect
- Account data (Name, email, company name, password hash)
- Purpose: Create & secure your account
- Legal basis (UK GDPR): Contract
- Uploaded content (Screenshots, text prompts, generated images)
- Purpose: Deliver the service
- Legal basis (UK GDPR): Contract
- Billing data (Processed only by Stripe (we never see full cards))
- Purpose: Take payment & award credits
- Legal basis (UK GDPR): Contract
- Usage logs (Feature usage, credit consumption, IP, browser)
- Purpose: Billing, security, product improvement
- Legal basis (UK GDPR): Legitimate interests
- Support communication (Emails / tickets)
- Purpose: Help you
- Legal basis (UK GDPR): Legitimate interests
We do not target children and do not knowingly collect data from anyone under 18.
2. Third-party processors (full transparency)
- Stripe (Payment data only)
- Google Cloud (Vertex AI / Imagen) (Encrypted images for processing only)
- Vercel (Hosting & logs)
- Microsoft Azure (optional fallback) (Encrypted images if used)
- OpenAI / xAI (optional future features) (Only if you explicitly enable them)
- Location: USA
- Privacy link & safeguards: Respective privacy policies – DPA
- Postmark / Resend (Transactional emails)
We have Data Processing Agreements with every processor and have disabled any model-training usage of your data where applicable.
3. Data retention & deletion
- Active accounts: we keep your screenshots only while you need them
- “Delete everything” or account closure → permanent deletion within 24 hours
- Billing records kept 7 years only (UK tax law) — no images included
4. Your rights (UK & EU users)
You can at any time:
- Access or download all your data
- Permanently delete everything (one click)
- Object or restrict processing
- Data portability
- Lodge a complaint with the ICO (ico.org.uk)
Contact hello@globalsnap.ai — we respond within 24 hours.
5. Security
- All data encrypted at rest (AES-256) and in transit (TLS 1.3)
- Regular penetration tests and security audits
- Access strictly limited to essential staff
6. International transfers
Whenever data leaves the UK, we use the UK International Data Transfer Agreement or Standard Contractual Clauses.
7. Cookies
Only strictly necessary cookies (session, authentication). No analytics or advertising cookies without explicit opt-in.
8. Changes to this policy
Material changes will be emailed to you at least 30 days in advance.
9. Contact us
Redwan Reyadh –
Product Manager
GlobalSnap AI Limited
128 City Road, London EC1V 2NX
United Kingdom
Email: hello@globalsnap.ai •
Phone: +44 07821 722546
This policy is effective 5 December 2025.
